Privacy and Data Protection Policy

Effective date: 29/09/2020

My Company Achieve 2 Excel operates http://paulettekumar.mykajabi.com and http://paulettekumar.com. This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site.

We take our responsibilities under Data Protection Act and GDPR seriously and regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website. By using this site, you agree to the collection and use of information in accordance with this policy.

This template legal document was produced and published by SEQ Legal LLP and subsequently modified by Achieve 2 Excel.

 

1. Information Collection and Usage

In this Section we set out the general categories of personal data that we process and outline the source of each category of data.

1.1. Account Data

We may process your website user account data ("account data"). The account data may include your account identifier, name, email address, account creation and modification dates, website settings and marketing preferences. The primary source of the account data is you, although some elements of the account data may be generated by our website.

1.2. Contact Data

We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name(s) and email address. The source of the contact data is you.

1.3. Communication Data

We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.

1.4. Transaction Data

We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and/or our payment services provider(s).

1.5. Usage Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("usage data"). This usage data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics. The source of the data is analytic software embedded in our website (such as JavaScript), or could be third-party services such as Google Analytics.

 

2. Purpose of Processing Data

In this section, we have set out the purposes for which we may process personal data and the legal bases of the processing.

2.1. Operations

We may process your personal data for the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.2. Relationships and communications

We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you - excluding communicating for the purposes of direct marketing - by email or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business.

2.3. Direct marketing

We may process contact data, account data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email and making contact by telephone for marketing-related purposes. The legal basis for this processing is consent and our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.

2.4. Research and analysis

We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is consent and our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.

2.5. Record keeping

We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need properly and efficiently to run our business in accordance with this policy.

2.6. Security

We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.

2.7. Insurance and risk management

We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

2.8. Legal claims

We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.9. Legal compliance and vital interests

We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

 

3. Providing your personal data to others

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice. This includes:

  • Your personal data held in our website database will be stored on the servers of our hosting services providers: https://kajabi.com/.
  • Financial transactions relating to our website and services, which are handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev and https://stripe.com/gb/privacy.
  • Booking services on our website, which are facilitated by Calendly. We will share transaction data with Calendly only to the extent necessary for the purposes of booking appointments. You can view their privacy policy here: https://calendly.com/pages/privacy.
  • In addition to the specific disclosures of personal data set out in this section we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

 

4. International Transfers

The hosting facilities for our website [Kajabi] are situated in United States, meaning that your data is processed within the United States. Despite being located outside of Europe, Kajabi state that for users located within Europe, including the UK, they aim to comply to European privacy laws found in GDPR: https://kajabi.com/policies/privacy.

 

5. Your Rights: reviewing, updating or removing personally identifiable information

We keep your personal data only for as long as required by us to provide the services you have requested, comply with the law or support a claim in court.

You may review or update the information that we hold about you, or if you wish, request the removal of any information about you from our website. If you wish to request removal of any information from our site please email [email protected].

 

6. Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information.

We aim to obtain your explicit consent to process this information by asking you to agree to use of our cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use all the functionality of our website.

 

7. Security

The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

8. Use of Site by Children

We do not market to children. If you are under 18, you may use our site and products only with consent from a parent or guardian.

 

9. Changes Privacy Policy

This privacy policy is effective as of 29/09/2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our privacy policy at any time and you should check this privacy policy periodically. Your continued use of the service after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy.

 

10. Contact Coach Paulette Kumar

If you have any questions about this privacy and data protection policy please contact [email protected].